We continue to follow CDC guidelines and Social distancing guidelines are in place. The Customer Service associate is scheduled to work a minimum of 40 hours per week including Saturdays and Sundays Scheduled for two days off each week. Answer questions about warranties and terms of sales.Provide accurate, valid and complete information by using the right methods/tools.
Entering service calls for both Appliances and Furniture.Handle complaints, provide appropriate solutions and alternatives and follow up to ensure solution.Enter Sales, process customer accounts, and schedule.Open and maintain customer accounts by recording account information.We follow up with guests daily to ask them about their experience with various aspects of our store, to make sure there aren't any issues that need to be resolved. Providing our guests with exceptional service is something that every member of our team believes in. Welcome to our website As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. At Service our goal is to exceed the guests expectations as it is the core philosophy at Ruby & Quiri. Click here to contact Ruby & Quiri, servicing Johnstown, Gloversville and Amsterdam NY. And if we ever fall short of our goals, please let me know.The Customer Service Representative attracts potential customers by answering product and service questions suggesting information about other products and services, process sales orders, sets up service calls, order parts, and fulfill customer needs to ensure customer satisfaction. Collectively, we use our multi-billion dollar buying power to negotiate pricing comparable to the national chains.Īt Ruby & Quiri we strive to sell quality products to meet our customers' needs, provide a better experience than our competitors, and not charge any more for it. It would be hard if we did it alone, and that's why we belong to two of the largest formal buying groups with thousands of companies like Ruby & Quiri across the country. Shaw Flooring For Every Room And Need In A Variety Of Colors, Patterns. People ask me all the time how we can really have the lowest price. Find Your Favorite Flooring at Ruby & Quiri Inc in Johnstown, New York. The longest (after myself) being here for 28 years, six members have been here for over 20 years and another six for over 10 years! Our experienced team is knowledgeable and committed to providing you with better experience. In fact, the average length of service for our entire team of nearly 50 people is over 7 years. We have created an environment that is fun and rewarding for our team. A lot has changed since then, but at Ruby & Quiri, you will still find that service and the lowest price.Īt R&Q, we have people that care. When my mom and dad started our company in 1949, they saved their customers money while giving the most personal service available.
This combination ensures our customers have the best experience possible at the lowest cost. We focus on three things: having the most knowledgeable and caring employees, constantly measuring and improving our performance and selling at national chain store prices. We are a family owned and operated retailer of furniture, bedding, floor covering, appliances, electrics and lighting. Ruby & Quiri is the largest complete home furnishings center in Upstate New York.
We RANDOMLY select a winner at 4PM on Friday. TO ENTER: just click "Like" at the top of the page, and you're entered every week! You must be able to come pick up the prize in store. Mattress Store Interior Designer Furniture Store
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